Thu 29 Jan 2009
How to Talk to Your Credit Card Company without Melting into a Cowering Puddle
Posted by Jonathan Leane under Credit CardsAdd Comment
You can’t put it off any more. You need to – drum roll please – call your credit card company. If the thought of talking to a credit card company employee over Alexander Graham Bell’s invention makes you queasy, just keep in mind that being prepared is half the battle. You can get through this and you might even – gasp – get what you want.
Know when to call…and when to keep quiet
You should call your credit card company if:
*You always pay on time but are charged a late fee after missing a payment once. In this case, you can usually get the credit card company to waive the fee, but don’t try this if your record of payments is spotty.
*You don’t recognize a payment on your credit card. Sure, it may be embarrassing to realize on the phone that you charged Aunt Ethel’s present and forgot about it, but you need to report any suspicious activity just in case you are a victim of identity theft.
*You need a limit increase, a waived transfer balance, or a lowered interest rate. You should call when you have been a cardholder for some time and have made payments on time for at least six months. If your payment track record is not great, try paying on time for at least a few months before the phone call.
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